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| Do I need a prescription? |
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| As per international laws, we will only dispense
orders strictly on prescription. The
Optometrist who
filled your prescription must give this to you by law. Your prescription should
not be over two years old. You can fill the perception form online and later
forward your prescriptions via fax at our toll-free no 1-800-305-8020 or
email at
prescription@buymeglasses.com. |
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| Do you supply bifocals or
progressive lens? |
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| buymeglasses supply
Bifocal
(executive or flat-top lens) and
progressive lenses.
It can be added to your order at the product page. More details of our
different lens styles can be found in the
types of lens section
of our website. |
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| Can I add bifocal lenses to all the
frames? |
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| The bifocal lenses cannot be
added to all the frames. There are only few frames, which support bifocal
lenses. At the bottom of each frame you can view whether it supports bifocal
lenses or not. |
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| Do you supply contact lens? |
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| Currently we are not having contact lens
however we will be having them very soon. |
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| Are the lenses available in glasses
or plastic? |
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| We only provide plastic lenses, as they
are light, durable and safer than glass. |
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| Can I use my contact lens
prescription for ordering glasses with you? |
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| While your contact lens and eyeglasses
prescriptions may seem the same, they usually have differences. You must have
your eyes tested and a prescription issued for use with spectacles, which is
less than 2 years old, before ordering with us. |
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| Can I use my multi-focal
prescription for single vision glasses? |
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| If you have a
prescription for multi-focal glasses but want to order a single vision reading
glasses, just leave off the “add” part, which is for the near or reading
correction. |
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| Do you carry
lenses that change from light to dark? |
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| Yes, they're called
photochromic or
transition lenses. They change from light to dark in response to changing
levels of UV light. They do not replace sunglasses in all situations, such as
inside a car, because the windshield filters UV light, which keeps these lenses
from darkening. In addition to their convenience and fashion appeal, they are
ideal for people who are sensitive to light. |
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| Can I add tints to my glasses? |
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| Yes, at buymeglasses we have 40 colours
available in
tints.You
can choose for your colour while filling the order form. |
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| Is there
anything, which can be done for the reflections in my glasses? |
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| Yes, at
buymeglasses we offer you
anti reflecting coating on
the lens, which will reduce the glare appearing on your glasses. While ordering
you can select the option of anti reflecting coating. |
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| What is my pupillary distance? |
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| Your pupillary distance (PD) is the
distance in millimetres from one pupil to the other. A correct PD will ensure
that the lenses are correctly positioned in relation to your eyes. We recommend
that you have your PD measured by an optician or alternatively the measurement
can be taken quite easily as in the picture below. If no value is entered it
will be left set to the average PD set by our dispensing opticians of 63. |
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| What if the
frames need adjustment after I receive them? |
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| All frames are thoroughly
inspected, aligned and professionally verified to the prescription given before
shipping. If you need a minor adjustment, for example if the arms are loose, or
nose pads need adjusting most opticians will do it for a low price. |
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| What's the best way to clean my
lenses? |
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| Once or twice a month,
wash your lenses with warm, soapy water rinse well and dry with a cleaning cloth
or lint-free cotton towel. Do not use cloths washed with fabric softener. |
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| How can you charge such low prices? |
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| Your local
Optician
has a lot of expenses such as high street shops, equipment for testing
your eyes, staff etc. By having our shop on the Internet, we eliminate those
costs so we can sell high-street glasses without the high-street price. |
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| What are the modes of shipping? |
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| We will ship your
order to the shipping address provided on the Order Form via the indicated
method of shipment in 5-business days following receipt of your order. We
provide airmail and speed post to deliver to your doorstep. All glasses are
shipped in factory sealed packing and are double-checked for an accurate
quantity. For further details check the
shipping policy. |
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| How much time
would my order take to reach? |
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| An airmail transaction takes
maximum 3 weeks to reach and speed post transaction takes 10 days to reach from
the date of shipping. |
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| What is the
cost of shipping? |
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| Our standard shipping charges are fixed
at an affordable cost of US $9 for Airmail & US $15 for EMS Speed post per
order regardless of country but limited to 10 items per order. |
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| How do I track my order? |
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| After completing you order successfully
you will receive an order no. Tracking numbers are assigned to speed post orders
only. Go to the Track order link and enter your order number and email
address. You will get to know the status of your order. |
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| Do you ship to
my Country? |
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| We ship worldwide including
Canada, US, Japan, UK and Australia. While ordering with overseas websites, you
should place your order well in advance to allow them for any unexpected delays
with the customs or shipping agency. |
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| Is it safe to order online? |
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| Through an online payment gateway system
payments are processed. You need not worry about your credit card information
falling into the wrong hands because your bank will authorize the credit card
transaction directly without any information passing through us. In
approximately 25-30 seconds (depending on your internet connection) your bank
will issue via the online payment gateway an authorization code and evidence of
completion of transactions. Using Netscape's SSL encryption (the Internet
standard for secure transactions) you can place your orders. Indeed, shopping
online with a credit card at buymeglasses.com is even safer than using a credit
card at a cafe because we do not maintain your credit card information. (
Hyperlink to terms & conditions) |
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| What If I don’t have a Credit Card? |
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| We can accept other forms of
payment, such as Bank wire. Contact us on
care@buymeglasses.com
if you want to pay using a method other than credit card. We would be
happy to hear from you |
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| What is the payment mode? |
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We accept
payments
via our 3rd party tie-up with payment gateways and we accept Visa, Master,
Amex, and Diners Club.
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All information given online
to us will be held in the strictest confidence and will not be sold, rented or
traded to any outside entity.
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We do
not require or have any kind of membership program.
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| When you deal with us you
can naturally expect highest quality & Fast International Delivery. |
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